We're COVID Safe

Newy Rides is committed to providing our guests the safest and most fulfilling experience possible whilst operating within the current NSW laws and hygiene standards.

 

We'll do our bit if you can do yours too.

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Our COVID-19 Policy

  • Our tour guides won't come to work showing flu-like symptoms. We want to keep you safe
     

  • If you're showing flu-like symptoms on the day of your tour please do the right thing and stay at home. We'll happily find an alternate date for you (or put your tour into credit)
     

  • Our guides are fully vaccinated against COVID-19
     

  • Our tour guides will maintain high hygiene standards throughout the tour
     

  • All of our equipment is sanitised pre and post your tour to ensure all touch/grab points are clean and free from germs. Helmets will be sanitised including the foam bits underneath.
     

  • If you feel more comfortable wearing your own helmet please do so
     

  • Hand sanitiser will be available on all tours. We encourage you to bring your own if you wish.
     

  • At time of writing (November 2021) face masks are mandatory for guides and guests when indoors. Cycling is classed as exercise and is 100% outdoors where a mask is not required to be worn if you do not wish.
     

  • You are required to supply your own mask
     

  • Social distancing measures are implemented at all stops including the meeting point
     

  • The meeting point is almost always in a large outdoor space
     

  • Our tours visit numerous Newcastle venues which we comply with their COVID-19 directions during our visit including signing in for contact tracing purposes, sanitising hands and complying with social distancing measures.

  • Your vaccination status is required to be acknowledged for bookings made between 01 October and 01 December 2021. You will be required to prove this vaccination status on the day, no exceptions. There will be no refunds given to those people that cannot prove status, nor provide misleading information.

  • Participants must be fully vaccinated (2-doses) against COVID-19 for Newy Rides tours travelling between Mon 11 October 2021 and Wednesday 01 December 2021 subject to change pending NSW Health mandates

  • Newy Rides will strictly follow NSW Heath rules and guidelines on all tours and expect our guests to as well.

This policy is subject to change with little notice subject to LGA, state and national border restrictions. This policy has been drafted with NSW regional travel allowed without visibility on when other Australian states will be able to enter NSW.

If you have any questions regarding our response to COVID-19 please Contact Us